SHIPPING We're also consumers! Those of us at Techvitality are also consumers. We understand you want your purchase as soon as possible. Keeping this in mind, we do our best to ship all orders within one business day.
We ship within the US only, but we also participate in Ebay's Global Shipping Program. If your country is on the list, chances are we can ship to you.
PAYMENT At this time, the only accepted method of payment is PayPal. Payment is required within 7 days of the auction close date. Unpaid orders will be canceled and items will be relisted. If you want us to hold the item, contact us if you are not able to pay within 7 days and we will consider your exception.
WARRANTY All items we sell that aren't marked as "for parts or repair" offer a 30 Day-satisfaction guarantee from the date it was received. Our products are in guaranteed working (see exceptions) condition before leaving our warehouse. We do not guarantee any sort of manufacturer warranties if one exists.
Exceptions: Any products marked as "for parts or repair" have no guarantees, and we do not accept returns for these items.
REPLACEMENTS AND RETURNS Here at Techvitality we understand the frustration of a product not functioning properly. If you receive a product like this, please contact us through Ebay and allow us to respond in as timely a manner as possible.
We have an excellent eBay rating and will always stand behind our products. All RMA items must be returned in their original condition and must include all items including the packaging. If the returned item has additional damage (dented, chipped, cracked, etc.) or is missing items, a fair estimated value will be returned.
We reserve the right to replace a dysfunctional item first. If we are unable to replace it a refund for your purchase will be issued.
A 20% restocking fee applies to returns due to customer errors or items returned that are tested and working appropriately. Returned shipments must include tracking on the shipment.
QUESTIONS If you have any questions or concerns related to this item please contact us via the "Ask a Question" link at the top of our listing.
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