Return Policies : We accept all eligible return request until 30 days. All RMA units need to be delivered with its original box and accessories, otherwise a re-stocking fee may apply. RMA units sent because of "Buyer cancellation, Do not need anymore" reasons, need to be delivered with the same condition, otherwise a restocking fee may apply. The customer needs to contact our customer service before purchase to confirm the item specifics (including SmartNet contract).

Customer Service Phone : 2013422761 . Our customer service will help you about your order with pleasure.Please forgive we cant keep a 24hours online service because of time lag, if you have any questions, please leave us message, we will reply you within 1 business day.

Shipping information : We use UPS for the domestic shipments and DHL for the international shipments. Please contact us if you want to use your own shipping account for international shipments.We ship package via USPS for HDMI,Console and Power Cable.