Return Policies : We accept all eligible return request until 30 days. All RMA units need to be delivered with its original box and accessories (including the UPC code label and seal), otherwise a re-stocking fee may apply. RMA units sent because of "Buyer cancellation, Do not need anymore" reasons, need to be delivered with the same condition, otherwise a restocking fee may apply. The customer needs to contact our customer service before purchase to confirm the item specifics (including SmartNet contract).

Customer Service Phone : 305 906 1602. Our customer service will help you about your order with pleasure.

Shipping information : We use UPS for the domestic shipments (excluding power,HDMI and Console cables) and DHL for the international shipments. Please contact us if you want to use your own shipping account for international shipments.