A customer has 14 days to request the return after the product is delivered. The customer can request the refund or return for any reason in 14 days, but the customer should pay the return shipping cost.
For below reasons, we guarantee 100% return.
- The product is not same as description such as "New in a box", "Cisco original"
- The product is not the authentic item.
- The product is damaged or broken
Please ensure that all items are returned new, unused, and with all original packaging. This includes the protective plastic cover, garment bags, dust bags, and stickers still attached.
All new products come with the 1-year warranty.